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I hope this email finds you well. I am writing in regards to a shipment that I was having some real trouble with while dealing with various freight companies. In a desperate attempt to get my customer taken care of I thought to use your outfit because we have had such success in the past. This shipment was a shed going to an elderly woman that would be unable to assist with the unloading. I want to let you know that [names removed] in your call center were about as courteous and polite as I think I have ever had anyone be in this industry. Also, my customer called me after the delivery was made to say thanks to the gentleman that made the delivery because he was so accommodating. I do not know who made the delivery, but I want you to know that your service has solidified the relationship with my customer. Allow me to commend you and your people on such a great company and service. I look forward to doing business with you in the future.
Jay - Clean 4 Less
Yesterday, one of your [independent contractors], [name removed] went above and beyond the call of duty to assist me. I had just left a business sales presentation and was standing under cover waiting for the monsoon rain to stop. Your [independent contractor] had just parked his car and started walking into the building with some documents, but he had a large golf umbrella. He walked me out to my car with his umbrella and, because of him, I didn't get drenched from the rain. I glanced at his name badge so I may not have the correct name; however, I did notice your company name. I thanked him quickly, but also wanted to let you know what a considerate [independent contractor] you have.
Lisa - Eastern Financial Florida Credit Union
I just wanted to take a moment and thank everyone at Baron for the great job you all did getting my gift baskets delivered and not one complaint. I truly thank you all and wish you all a very Merry Christmas.
Steffi - Creative Memories
You guys are GREAT!! Thank you very much!! Have a great day.
Michele Buri - Mayo Medical Laboratories
It is a pleasure doing business with your company. You [facilitate] prompt and good service. Thank you and good things.
Ninah - Take Stock in Children
Boy, I'm glad I picked you guys, you are "right on the ball" - will recommend you to others.
Terri - Meritas International
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